FAQs

PLANNING YOUR VISIT

How long will the exhibition be in Sydney?

The exhibition will open from 8 April for a limited time.

What are the hours of the exhibition?

10am to 6pm (last entry 4.30pm)
10am – 7pm (last entry 5:30pm) – School Holidays and public holidays

Where is the Exhibition?

Titanic The Exhibition has fittingly found its home in one of Australia’s oldest and most beautiful exhibition buildings, The Byron Kennedy Hall, located within The Entertainment Quarter. From the stunning central dome supported by six ornate pillars to its distinctive bell tower, The Byron Kennedy Hall is itself an artifact of 1920’s charm and style, precisely complimenting that of Titanic’s 1920s England. 122 Lang Road, Moore Park

What are the Peak V Off-peak times?

Off-Peak Pricing:
Monday – Friday outside of School Holidays
Tuesday’s within the School Holidays and from 4pm (mon-Friday) within School Holidays

Peak Pricing:
Outside School Holidays – Saturday and Sunday’s Holidays
In School Holidays – Mon, – Sun excluding Tuesdays and Mon-Frid from 4pm

What is the new VR experience?

The brand new Titanic VR experience is a new optional add-on available to enhance your experience of Titanic: the Exhibition. In this spectacular new Virtual Reality experience, guests will travel 4 kilometers beneath the surface of the ocean to explore Titanic’s final resting place. Please note that the VR experience is an additional cost and has very limited availability. Prebooking is strongly advised.

My ticket has a time on it. What does that mean?

Tickets are sold for timed entry in half hourly periods. Patrons will enter the exhibition within the designated time period on their tickets.

What happens if I miss my time slot?

It is essential that you arrive in time to enter the exhibition within the time period on your ticket. If you are late, we cannot guarantee your prompt entry. We recommend arriving at the venue at least 15 minutes prior to your visit.

How long does it take to see the exhibition?

The average visit to the exhibition is between one to two hours.

Is there a restriction to how long I can spend in the exhibition?

While entry to the exhibition must be within the time slot on your ticket, you can spend as long in the exhibition as you like on the day. Most visitors usually spend about one to two hours in the exhibition.

Is this exhibition suitable for children?

This is great exhibition for all ages to enjoy, we recommend that children aged 4 years and over will get the most out of their exhibition experience.

Is the exhibition wheelchair/disability accessible?

This exhibition is fully accessible.

Parking at the Exhibition

Two hours free parking is available at Wilson Parking at The Entertainment Quarter on non-event days (enter via Lang Road). Please clock here (https://www.wilsonparking.com.au/park/2105_Entertainment-Quarter-Car-Park_Lang-Road-Moore-Park) for more information on parking rates and opening hours.

Public Transport Access

The exhibition is located ten minutes from the CBD / Central Station / Bondi Junction by bus. Many bus routes travel along Anzac Parade and visitors should alight at the Sydney Football Stadium (enter via driver avenue) or at Lang Road (enter via Errol Flynn Boulevarde).

Is photography permitted in the exhibition?

Yes, you can take photos. We would love it if you could tag us too: #TitanicTheExhibition

Where can I find more information?

Visit www.titanictheexhibition.com.au

Can I take my pram or stroller into the exhibition?

Yes the exhibition can accommodate.

Are food and drinks permitted in the exhibition?

No food or drinks are permitted inside the exhibition.

TICKETING

Why should I pre-book my ticket?

We recommend that you book your tickets in advance to avoid disappointment on sold out days, to avoid the queues, and are able to see the exhibition on the day that you would like. When a session sells out, tickets are not available for purchase at the box office.

Where can I purchase tickets?

Tickets for the exhibition only are available online through ticketek.com.au, over the phone on 0435 285 734 or in person at Ticketek outlets. Tickets for the exhibition plus the new VR experience can be purchased online at https://titanic.simpletix.com/. Tickets may also be purchased in person at the Exhibition box office at the venue.

Where do I buy tickets for the new VR experience?

The new VR experience is an additional cost and has very limited availability. Prebooking is strongly advised. To purchase your tickets to the VR experience and the exhibition, click here.

Can groups participate in the VR experience?

Due to limited availability, group ticket buyers must book individually (either at the onsite VR Check In Desk or online) to participate in the virtual reality experience.

Why do I need to purchase tickets for a specific time?

When you purchase your tickets, you will be asked to choose a date and time you would like to see the exhibition. For example, if you purchase tickets for 2o April 2017 at 10.30am, you will enter between 10.30am and 11am. This half hour window allows us to manage the number of people in the exhibition at any given time to ensure all guests have a smooth experience.

Can I enter and exit the exhibition more than once with my ticket?

No. Tickets are for one entry per person only. Used tickets will show as such in our system to prevent re-entry, so visitors should purchase tickets only from official outlets.

Can I buy tickets to the exhibition on the day?

Tickets for the next available session can be purchased online or from the Venue box office on the day. We strongly recommend that you pre-book your tickets to avoid disappointment.

Can I exchange my tickets for another date/ time?

Tickets cannot be exchanged or refunded.
We do have available, undated/untimed tickets which allow you to enter the exhibition on any day at any time.

Are group or school bookings available?

For all group and school group sales, please call 1300 364 001 or groupbookings@ticketek.com.au Group discounts are available for 8+ visitors. School discounts are also available. Plus 1 free ticket for every 10 tickets (for a teacher / chaperone)

I am accompanying a vacation care or school group, is my entry free?

Teachers accompanying school groups receive complimentary tickets in the ratio of 1 free ticket for every 10 tickets (for a teacher / chaperone) Teachers visiting with their friends or families (not on an excursion) will need to pay the adult rate for entry.

Are gift vouchers available to purchase?

Yes, gift vouchers can be purchased. Gift vouchers are untimed and can be used for the next available session during the exhibition hours.

Is there a VIP product?

Yes we have a VIP ticket. It includes a VIP exhibition ticket; VIP express entry; A guaranteed 1st class Boarding pass; An official souvenir program/catalogue.

THE EXHIBITION

What is in the exhibition?

Titanic The Exhibition features over 300 artefacts taken directly from the pre-sinking Titanic and her nearly identical sister ship Olympic, providing a rare opportunity to view the grand Titanic as she was before falling to her watery grave. Rare artefacts were removed from Titanic before she sailed to New York, and a lucky few pieces survived the disaster secured in the coat pockets of those rescued. Original props and set pieces from James Cameron’s 1997 blockbuster film Titanic are also on display, including a recreation of the famous “Heart of the Ocean” diamond necklace.

This all-sensory exhibition experience transports visitors back to 1912 to absorb the sights, sounds and smells of opulent and excessive luxury steamship travel. Titanic was the largest and most luxurious ship of its time, and visitors will learn of the ships’ place in history from her conception and construction to that unforgettable day of disaster.

Each entry to the exhibition is completely unique, as every visitor will receive a Boarding Pass that contains the personal information of an actual First, Second or Third Class passenger. Visitors are encouraged to feel connected to the passengers’ journey by learning about their background and life onboard. The experience culminates in the Memorial Gallery, where visitors learn of their chosen passenger’s fate on the cold early morning of 15 April, 1912.

What will each section of the exhibition show me?

Titanic The Exhibition tells the most recognizable story of maritime accomplishment and disaster through dramatic room recreations and 100-year-old artifacts.

The exhibition features over 300 artefacts directly from the pre-sinking Titanic and her nearly identical sister ship, Olympic, thus providing a rare opportunity to view the grand Titanic as she was before falling to her watery grave. Select artefacts were removed from Titanic before she sailed to New York, others were donated by descendants of passengers, and many were taken from Titanic’s sister ship Olympic and serve as exact original replicas of items now lost on the bottom of the sea. Additional props and costumes from James Cameron’s 1997 blockbuster movie “Titanic” are also featured.

After receiving a “boarding pass” containing the personal information of an actual Titanic passenger or crew member, visitors have the opportunity to have their photo taken on the bow of the Titanic, where some creative guests enjoy re-creating the classic “flying scene” from J. Cameron’s 1997 film.

Next, a journey onboard 1912’s largest and most luxurious ship begins with an Introduction Gallery. This gallery explains the inception of the White Star Line and the major players in Titanic’s conception and creation.

Visitors continue into the Construction Gallery where Titanic’s construction and layout are detailed through large graphic images and construction material artefacts.

The Departure Gallery, a themed recreation of the Southampton dock from which Titanic departed, displays artefacts, images and video from the ship’s departure including cargo manifest lists and other items specific to the day of Titanic’s departure, all set on a seaside dock in the shadow of Titanic’s towering ship wall.

From the Departure Gallery, visitors “board” the Titanic via a gangplank and find themselves immersed in a luxurious recreation of one of Titanic’s First Class Hallways. After the short journey to the end of the corridor, the exhibition’s First Class and Dining Gallery emerges.

The First Class and Dining Gallery features many artefacts including dining china, silver, crystal and more. Items from the White Star Line’s First Class areas such as the Smoking Rooms, staterooms and Dining Rooms are also displayed amid enormous images of the ship’s interiors. A re-created First Class Stateroom is also present, complete with a mix of props and artefacts for a true representation of Titanic’s First Class accommodations.

The next portion of the exhibition is a truly awe-inspiring full-sized recreation of Titanic’s Grand Staircase. Visitors are invited to enter the room, walk about the staircase and enjoy the view as well as several Grand Staircase artefacts. The staircase also features a second photo opportunity.

A short walk through a recreation of a Third Class Hallway onboard Titanic provides a glimpse into a fully recreated Third Class Cabin, complete with a mix of props and authentic artefacts. Here, guests will also see the infamous locked gates that prevented so many of Titanic’s Third Class Passengers from escaping to the upper decks during the disaster.

Exiting the Third Class Hallway, guests round a dark corner and find themselves in one of Titanic’s Boiler Rooms. Here, an enormous recreation of a ship’s boiler furnace provides an interesting insight to the world below decks where Titanic’s firemen toiled endlessly to provide the ship with the power she needed to steam across the North Atlantic. An actual piece of coal from the mine that provided Titanic’s coal is also on display, providing an authentic link to the coal-reliant era of steamship travel.

Leaving the Boiler Room, as visitors push their way through a swinging door, they are met with a blast of icy air and find themselves “outside” on one of Titanic’s sprawling Promenade Decks. In this full recreation gallery, guests are invited to sit on a bench or lean out over the railing, smell the sea air, feel the cold wind, and see the sky filled with thousands of stars on the moonless night of 14 April, 1912. A recovered deck chair and other artefacts are displayed here as well and tell the story of Titanic’s Promenade Decks with intriguing detail.

Following a relaxing stroll along the Promenade, visitors enter the Warnings corridor. Here, large graphic depictions of the telegraphic ice warning messages received by Titanic are displayed. The details of the moments leading up to Titanic’s impact with the iceberg are explained and an ominous feeling of impending doom is felt. A recreation of Titanic’s bell, rung by Frederick Fleet as he shouted “Iceberg! Right Ahead!” is present and leads the way to the chilling Iceberg Gallery.

The Iceberg Gallery provides a similar view of the ice seen by Titanic’s crew on the night of 14 April, 1912. Visitors are invited to touch the ice and experience the cold felt by thousands of unfortunate souls lost in the frigid North Atlantic. This dark and somber gallery explains the series of events that occurred just after Titanic collided with the iceberg. Large artefacts including Olympic’s ship wheel and a damaged lounge window provide a view of all of the things that went down with the ship. Video depictions of the collision, breaking, and sinking of Titanic are also on display to assist in the understanding of the collision and sinking process.

The subsequent Memorial Gallery is a quiet area for reflecting on the massive loss of life and hope caused by the Titanic disaster. Visitors are invited to find out the fate of their “boarding pass” passenger or crew member assigned at the Exhibition’s start using an overwhelming full-wall display of the name and fate of every soul onboard Titanic. Memorial artefacts and personal effects of survivors and victims are also presented alongside information detailing the legal proceedings and testimonies that followed the tragedy.

Leaving the Memorial Gallery, visitors find themselves back in the present time and at the bottom of the Atlantic Ocean. The Discovery Gallery is equipped with a glass floor over a sand-covered “sea floor” arranged to mimic the scene 2.5 miles below the surface at the wreck site of the Titanic. Broken china embedded in the sand, large projected scenes of the wreck, and themed lighting give guests the impression of walking alongside what remains of Titanic at the bottom of the Atlantic. Images and video of the discovery of the ship as well as artefacts from the discovery dive explain how Titanic was found and the state of the ship in its final resting place.

Finally, guests emerge from the Discovery Gallery and enter the Local Stories area. Here, items from James Cameron’s 1997 movie “Titanic” are displayed including authentic costumes and props including dresses worn by actress Kate Winslet and the famous “Heart of the Ocean” necklace also seen in the film. In addition, stories of Australia’s connection to Titanic are presented and provide guests with a personal link between Titanic and Australia.

Who are Imagine Exhibitions

Imagine Exhibitions is currently producing over 30 unique exhibitions in museums, science centers, aquariums, integrated resorts, and non-traditional venues worldwide. In addition to developing successful traveling exhibitions, Imagine Exhibitions designs, opens, and operates permanent installations and venues, and consults on building, expanding, and directing museums and attractions. With over 25 years of diverse experience in the museum and entertainment industries, Imagine Exhibitions consistently develops exhibitions that educate and excite while exceeding attendance goals. For more information, visit www.ImagineExhibitions.com or find us on Facebook.